Ordering

Articles

• Order fulfillment monitoring
• When will I receive my order ?
• Change the order delivery details
• Can I choose the delivery date and time ?
• Can I choose a transport company ?
• How do I know that my order is registered ?
• What are the stages of the order?
• Why can’t I see the order in my personal account ?
• Is it possible to receive all the parcels together ?
• Why is my order delayed ?
• The transport arrived, but could not find me. What should I do?
• Order a change in the delivery route using AlphaDiscounters Finally Mile
• The item I received is damaged. What to do?
• I received fewer items than I ordered. What to do?
• The package of the parcel is torn. What to do?
• The package does not contain a purchase document. What to do?
• Cancellation
• How to cancel an order?
• How can I cancel an individual shipment of my order?
• Why was my order cancelled ?
• Can I add products to an already placed order ?
• Can ‘t make an order ?