Conversations
B2B clients can directly message sellers for various requests:
- Inquiry: Used to ask general questions about the products or services.
- Message: Used to communicate with the seller about any issues or questions.
- Quote Request: Used to request a price quote for specific products or services.
Based on your inquiries, you will receive a response from the seller.
To start a conversation, click on New Conversation and create your request:
You must include the following items:
- Seller you want to message
- Type of request
- Request title
- Request description
After starting a conversation with the seller, you will be redirected to the chat with the seller, where you can continue the correspondence.
After creating a request, it will be displayed on the Conversations page, where you can return to it at any time.