The transport arrived, but could not find me. What should I do?

In case of an unsuccessful attempt to deliver the order, you will need to contact the shipping company directly to set a new delivery date.

You can find the carrier’s contact details either in your “Orders” by clicking on the departure number in the “Details” of the order that you have not received, or in the corresponding information email that you will receive.

Finally, most of the cooperating transport companies inform about the delivery attempt via SMS or Viber message and give the opportunity to choose a new date or a new method of receiving electronically through their system.